Haven Spa & Salon
Haven Spa & Salon at The Sidney Pier Hotel was designed to be an oasis of relaxation, tranquility and rejuvenation. A full-service spa and hair salon offering a warm, friendly environment and recognizing the relationship between beauty and nature when selecting the products we use.
We are proud to feature Eminence Organic Skin Care alongside Kevin Murphy and Aveda hair care products. Our professionals are here to meet your individual needs, as each treatment is unique to you. Whether you are coming to Haven for routine maintenance, to start a skincare regime or for a special occasion, we are committed to delivering an uplifting and memorable experience.
In addition to six private treatment rooms, our beautiful spa features a waterfront full service, a colour lounge for manicures and pedicures and steam/locker rooms for men and women.
What You Need To Know
Please arrive 5 minutes prior to your appointment to check-in with our receptionist and fill out any necessary paperwork. We apologize that due to Covid restrictions robes, slippers and steam rooms will not be available for your service. Clients will be asked to wait in the designated seating area in the lobby until their stylist/esthetician is ready for them. Masks are mandatory and must be worn at all times - with the exception of certain services and at the direction of your esthetician.
Complimentary parking is available in the underground hotel parkade.
Reservations are recommended. Should you need to cancel or reschedule your appointment, please provide 24 hours notice. Please note that cancellations for groups or Colour Lounge Bookings require 48 hours notice in order to avoid a 50% charge. A credit card will be needed upon reservation.
Late arrival may result in customizing your service to fit the remaining appointment time. Full service fee will apply. For the enjoyment and safety of all visitors, Haven Spa guests must be at least 12 years of age. Younger guests receiving services must be accompanied by an adult and may require parental consent depending on the service.
Gratuities are accepted and gratefully appreciated by our treatment providers. Industry standard is generally 15%.